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System Admin Guide: Group and Content Management

System Admin Guide: Group and Content Management

Learn how to view and manage all the groups in your Workplace, and how to handle reported content.


Groups
Groups
As a system admin, you can see all of your organisation's groups (including secret groups) in the Groups page of the Admin Panel. Choose from the following group settings to manage membership and signpost your official channels:
  1. Official groups: Help employees identify your organisation's official channels where important content is shared
  2. Default group: Make a group a default group so that everyone in your organisation is automatically added. This setting works best for groups that are relevant to everyone, such as company-wide announcements. Learn how to make a group a default group in the Help Centre.
You can also become an admin of any one of your organisation's groups. Simply click on the ... next to the group and select Join as an Admin. Then, navigate to the group page, click on the ... in the top right and select Admin Options. Here, you'll be able to alter group settings, moderate member requests and content, and gather group insights.
People Sets
People Sets
People Sets allow you to assign users to groups based on criteria such as account status, department, job title and location. You can also use People Sets to analyse user behaviour based on department, team, location etc.
Learn more about People Sets by watching the video below.
Content management
Content management
Go to the Reported Content page of the Admin Panel to handle posts that were reported as inappropriate. You'll see who reported a post and why before deciding whether to approve or remove it.
You can also promote posts by specific people so that they appear at the top of the News Feed for all staff. This is a great way to ensure that announcements made by your C-suite and important company information posts reach every member of your organisation. Learn more about promoting posts in News Feed in this self-paced e-learning course.
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