System admin guide

Learn tips and best practices to help you manage your Workplace.

Setup & security

If you're setting up Workplace for your organisation, visit the Workplace setup guide for step-by-step instructions to get your Workplace up and running fast.

Verify your corporate email domain:

Verifying your Workplace domain makes your Workplace account official for your entire organisation and prevents other people with the same email domain from creating other, separate Workplaces. Domain verification also allows you to:

  • Enable single sign-on
  • Edit personally identifiable information
  • Send users notifications prior to their profiles being activated

If you choose not to verify your domain, you also have the option to allow-list it. Allow-listing your domain allows other people with the same email domain to create separate Workplace accounts. If you choose to allow-list your domain, you can still verify it at any time.

Learn how to verify or allow-list in the Workplace technical resources.

Whitelist domains used by Workplace:

Since Workplace is built on the same technology that powers Facebook, any domain restrictions that your organisation put in place to prevent network access to Facebook will also block access to Workplace. Visit the technical resources to learn how to unblock domains, ports and IP ranges.

Add Workplace email domains to a safe sender list

Workplace will send emails to your users to invite them to claim their accounts and to notify them of posts made that mention them. Your email administrator must add fbworkmail.com as a safe sender to your email host, so that people can receive claim account emails and join Workplace. The technical resources outline the steps you need to take to ensure that your staff can receive emails from Workplace.

Branding:

Branding is an important element of setting up your space, and Workplace makes it easy. Add your company name and give your Workplace a unique subdomain so employees can easily get to it without a direct link. Then, add your company logo and your company's specific Terms of Use.


Branding

Account management:

Admins can add or remove users from Workplace using the following methods:

User authentication:

Select Authentication from the Security page of the Admin Panel. This is where you can decide how you want your users to log in to Workplace. You can select password, single sign-on or both.

Visit the Authentication section of the Workplace technical resources for more information on authentication.

Invitation preferences:

Choose from the following admin invitation settings to control who can join your Workplace:

  • Only people who are invited can join: meaning that others can only join if invited by an admin or an active user.
  • Anyone from the following email domains can join: meaning anyone from a verified or allow-listed domain can join without being invited.

Any user can either add or request to add a new employee depending on your access request settings. Admins can choose from three access request settings to choose how new users are approved to join your Workplace:

  • Admins must approve all requests to join this Workplace: Any invitation sent by a non-admin must be approved by an administrator.
  • Automatically approve requests from these email domains: Choose this option if you want to make your Workplace open to any person with a corporate email address from any of the domains you verified or allow-listed.
  • Automatically approve all requests: Any new user can join Workplace without admin approval.

Connecting integrations:

One of the core functions of a system administrator is to set up and manage integrations with other systems. We know that your organisation might already have tools you use every day to get work done. Integrating these tools with Workplace is easy. Browse the Integrations Directory to find the tools that you'd like to connect. Once you download a tool, it will be accessible to all members of your organisation.


File sharing integrations

File-sharing integrations are a great place to start. They enrich the Workplace experience, making it easier to get work done from within Workplace. We currently integrate with Microsoft SharePoint and OneDrive, Google Drive, Box, Dropbox and Quip. Setting up these integrations will enable everyone at your organisation to share files on Workplace posts that have a rich preview, making it easy to see files without having to download them directly.

Resources


Technical Resources

Find all the information you need for a successful IT deployment of Workplace.


Workplace Admin Fundamentals

Join a live interactive training and learn about technical considerations that can drive adoption and engagement on Workplace.