Overview
Workplace administrators have access to account controls and system settings, so it's important to choose administrators carefully, and to limit administrator capabilities using administrator roles.
Roles and permissions
Default administrator roles
There are four different types of default administrator roles that a user can belong to:
- System Administrator
- Manages all company data, including system settings, administration roles, content and accounts.
- Manages reported posts and messages across all groups.
- Adds and removes people from Workplace.
- Uses reports of company activity and individual accounts to drive growth.
- Content Moderator
- Manages reported posts and messages across all groups.
- Adds and removes people from Workplace.
- Uses reports of company activity and individual accounts to drive growth.
- Account Manager
- Adds and removes people from Workplace.
- Uses reports of company activity and individual accounts to drive growth.
- Analyst
- Uses reports of company activity and individual accounts to drive growth.
Permissions
Workplace offers the possibility to create custom roles by combining a set of permissions to assign to a specific administrator in the instance:
- Administration permissions: Add and remove email domains, Change company settings, Add and remove accounts.
- Content permissions: Manage group membership, moderate inappropriate content.
- Access permissions: Contact Workplace support, see activity statistics.
Assign a user an Administrator role
You can manage admins by logging in as a System Administrator. Once you're logged in as an Administrator with this permission, you can complete the following steps to assign an admin role:
Create a custom Administrator role
You can manage admins by logging in as a System Administrator. Once you're logged in as an Administrator with this permission, you can complete the following steps to create a customised administrator role: