Connecting organisations: Eight of the best Workplace stories from 2018
It's humbling when customers want to share how they're using Workplace to connect their organisations. And this year, we've been lucky enough to tell so many of these tales of transformation. Here are some of our favourites.
At Workplace, we believe that work gets better when people are connected. Because when we connect people, we can turn companies into meaningful communities. And when that transformation takes place, amazing things can happen in an organisation.
Untangle work with Workplace
From informing everyone about the return to the office to adopting a hybrid way of working, Workplace makes work more simple.
In 2018, we've been inspired by the ways our customers are using Workplace to help achieve this transformation. This is our year in review, as told by them.
Welcoming new customers
This year, we've been thrilled to welcome even more of the world's largest organisations onto Workplace. Companies like AstraZeneca, Telefonica, Zurich Insurance, WeightWatchers, Chevron, GSK and Clarins UK all started their Workplace journey this year.
It's not just the biggest companies. In 2018, thousands more small and medium-sized businesses deployed Workplace. We're really looking forward to seeing the organisations we'll be welcoming to Workplace next year.
Putting connectivity first
Using Workplace removes the obstacles to top-down communication whilst enabling two-way company conversations at a massive scale. And Workplace customers have been using tools such as Live video to broadcast important company updates to everyone, or features such as Workplace groups to have a better company conversation.
Stanley Black & Decker is using Workplace to bring people together.
Or, how Workplace became the no. 1 communication tool for the world's no. 1 tool company. We met Stanley Black & Decker CEO Jim Loree to find out how his teams use Workplace. Ways that involve utilising tools such as Auto-translate to communicate with colleagues in their local language to build an inclusive sense of community.
Making organisations feel smaller and flatter
Campbell is using Workplace to boost connectivity by 243%.
At the start of the year, we told the story of how iconic American brand Campbell's Soup saw a 2.5-times boost to employee connectivity just a few months after they deployed Workplace. Using features such as Groups and Workplace Chat is enabling Campbell to connect managers with staff. They're also using Live video to broadcast events to large sections of the Campbell community. It's inclusive, it's familiar and the full story is right here.
Simplifying everyday tasks
Virgin Atlantic is using Workplace to make the mundane processes more delightful.
The Virgin Atlantic and Virgin Holidays Workplace story took off in May with a double bill. First a video, then an interview with Virgin Atlantic CIO Don Langford. It's a fascinating story of integrations, next-level bots and transforming painful everyday workflows into something altogether more delightful. Read the interview here.
Flow: a leadership conference like no other
In October, we hosted Flow, our first ever global leadership conference. It was a day full of customer stories, industry insight and networking – with leaders from IT, HR and Comms discussing strategies for business transformation.
Guests included Workplace customers Walmart, Delta Air Lines, Clarins UK, United Way and GSK. We also welcomed author Daniel Coyle, Facebook COO Sheryl Sandberg, Box CEO Aaron Levie and many more. Watch this recap video to see what happened.
Walmart at Flow: using Workplace to streamline processes and build communities.
Joe Park, Walmart's Chief Digital Architect, joined us on stage to share how Walmart is using tools such as Workplace groups to share experiences and expertise. And how the resulting 'persistent memory' helps associates feel a part of the Walmart culture 'from day one'. Read the full Walmart story here.
Launching a platform for productivity
At F8 in May, we announced the Integrations Directory featuring over 50 integrations with the most popular work tools on the planet. It puts Workplace at the centre of organisations – the platform from where all other work gets done.
Oxfam are using Workplace integrations to revolutionise collaboration.
Customers are already using Workplace integrations to enable people to do their best work. Earlier this year, we told the story of Oxfam, who used custom integrations with two of our partners – Box and Okta – to transform how 10,000 people get work done.
Listening to customer feedback to continuously improve Workplace
We've heard time and again from senior executives that they're struggling to make high-signal announcements heard amidst the noise of everyday communications. That's why we announced Mark as Important in October.
Mark as Important
Group posts that are marked as important will appear at the top of the News Feed for every member of the group. You can also send email and push notifications, and run a report to show engagement metrics. Every customer will have access to this feature by January 2019 and you can find more information right here
Supporting meaningful communities through Workplace For Good
Registered charities and educational organisations can use Workplace for free, forever. That was the announcement we made back in June. We're really proud to donate our work tools to charities and staff of educational institutions to help teams connect, collaborate and create change in their community.
Here's how the charity It Gets Better Project is using Workplace for Good to build a global LGBTQ+ movement.
Find out more ways we support meaningful communities on the dedicated
Partners helping customers deploy and scale Workplace
We've continued to build a community of Workplace service partners this year. We're working with companies such as Revevol, Slalom and PwC to offer a full suite of services that help customers plan for – and deploy – Workplace. Partners also help to integrate Workplace with the other systems customers already use.
Revevol helps Consolis understand the benefits of bots in Workplace
This year, we told the story of Workplace partner Revevol and construction giant Consolis. Revevol lead training workshops and provide support for Workplace champions and identified a key area where using a Workplace bot could improve safety in factories. Take a look at the full customer story right here.
Browse the full list of Workplace service partners.
Launching Workplace Pioneers to boost personal development
In September, we launched the Workplace Pioneers programme, an exclusive group of 28 Chief Workplace Officers from companies of different sizes and industries. We've built this to offer Pioneers personal development opportunities and to empower them to become thought leaders in their organisations and their wider industries.
We welcomed people from companies such as Astra Zeneca, Ennismore, Deliveroo, Clarins UK and more this year. And we can't wait to grow the programme throughout 2019.
Find out how Workplace Pioneer Olafur Hand led the Workplace deployment at global shipping company Eimskip, and how it's connecting the entire organisation.
Serious about security
We closed the year by re-enforcing our commitment to data security by achieving IS0 27018:2014 certification.
ISO 27018 is an international privacy standard that builds on information security management systems. By achieving it, we're making sure you've got more control over your Personally Identifiable Information (PII) and visibility on how we use it. Read more here.
Here's to 2019
We're proud and humbled to serve millions of users and tens of thousands of companies as they use Workplace to change the way they connect at work. Their stories continue to inspire us every day to build the tools people need to transform their companies into meaningful communities.
Thanks to all of our customers and everyone we've worked with this year. We'll see you in 2019.
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