A flatter and smaller company
DNB ASA is Norway's largest financial services group. Competitors aren't just other banks. In the changing landscape of the digital economy, DNB needed to move fast.
![](https://scontent-ord5-2.xx.fbcdn.net/v/t39.2365-6/244785535_258630236038928_5288056096724510293_n.png?_nc_cat=105&ccb=1-7&_nc_sid=9170fc&_nc_ohc=05lPSVK6BCQQ7kNvgEtLVuj&_nc_ht=scontent-ord5-2.xx&oh=00_AYCX7ygu0GIK1lfG0yoWlDtl9cfsRedlySKw_R9jX3x95A&oe=66AA25EF)
Why Workplace?
Traditional top-down communication slowed the company down. They needed a new culture to share ideas, move faster and attract the younger working population.
Customers expect DNB to be digitally literate. Using Workplace helps all employees adjust to real-time digital communications.
Bank
11,000+
EMEA
"Workplace enables us to change fast enough inside to meet customer demands outside."
![](https://scontent-ord5-1.xx.fbcdn.net/v/t39.2365-6/244639487_475393353480074_1391962660805813030_n.jpg?_nc_cat=101&ccb=1-7&_nc_sid=9170fc&_nc_ohc=Yiv0vJ7b4_sQ7kNvgFWxV6i&_nc_ht=scontent-ord5-1.xx&oh=00_AYC4ZOa35Bc86eWQHJzmtTMK8BOqyzzvrLptOdKbWLnakw&oe=66AA08CC)
Results
![](https://scontent-ord5-2.xx.fbcdn.net/v/t39.2365-6/245020437_434415074773480_6848783210630683181_n.png?_nc_cat=110&ccb=1-7&_nc_sid=9170fc&_nc_ohc=e09eOnsdYUYQ7kNvgGMXwyb&_nc_ht=scontent-ord5-2.xx&oh=00_AYCddyh3a1vcJI7_MUFqFFCkmRDuTCfqUA3JkSEX0txkbw&oe=66AA33AC)
How Workplace helped
By posting in a team group, a customer support representative got help from a senior executive to resolve a difficult question. Groups break down hierarchies and ease communication.
A senior manager uses groups for team discussion, giving everyone equal visibility.
Workplace Chat is replacing email as the place to make quick decisions.
The company feels smaller and flatter, supporting a culture of speed.