Peer learning

Get employees engaged with learning and development programmes that leverage knowledge sharing at scale.

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Peer learning allows you to tap into the real-world expertise that already exists within your organisation – and the benefits are clear. Employees that contribute to their internal learning programmes tend to feel more valued and be more engaged. Managers also benefit by easily spreading knowledge across the workforce and identifying high performers with specific skill sets.

Workplace's Learning feature enables scalable knowledge sharing that's lightweight, accessible and easy to consume. Leverage Workplace's media richness to create learning content that engages frontline employees while helping them do their jobs better. Then create quizzes and track unit completion to get a feel for how employees are interacting with learning content in your group.

How to do it in Workplace

Enable Learning in your group

1. Enable Learning in your group

Before you can create Learning content, you'll need to create your first guide. Only group admins have the ability to create guides and they can do so by going to the group's Learning tab.

The Learning tab will only be visible to group admins until the first guide has been created. Once a guide has been created, all members of the group will be able to see and navigate to the Learning tab.


Learning tab before any guides have been created. Text on the screen says "You can use guides to: Highlight important posts that you want to read, Help people learn about a specific topic or subject, Organise information in a place that's easy to find".

Create a guide

2. Create a guide

Give your guide a name and a description to help group members understand what information they'll be able to find.


Creating a guide. The guide name says "Workplace Basics" and the description reads "Covering the building blocks of Workplace – Groups, Chat, Notifications and News Feed".

You have the option of making the guide optional. This means that it won't count towards guide completion data in your group insights.


Workplace Basics guide with "make guide optional" hovered over from the menu on the top right-hand corner.

Create your first Learning post

3. Create your first Learning post

Create your first Learning post using the same functionality available in group posts to format and organise your content. You'll be able to add links to other resources and media such as images, videos and files to make your Learning content more engaging. When you've finished, click Post.


Learning post with content and media added,

Create a quiz to test employee understanding

4. Create a quiz to test employee understanding

Select Create Quiz to build a short test into your guide. Name your quiz and choose whether you would like to add a passing score. Group members will have to score this value or higher to mark the post as complete. If you don't include a passing score, just completing the quiz will mark it as complete.

Add in your questions and multiple choice answers. Click on the tick to the left of each of your answers to mark one as correct. You'll have the option to add short blurbs to explain correct answers.

Use the Add Questions button to add more questions as you go. You can always reorder your questions using the Reorder Questions button.


Learning quiz with the title "Groups 101".

Analyse employee comprehension and unit completion

5. Analyse employee comprehension and unit completion

Group members will receive notifications when Learning posts and quizzes are posted. Click on the ... on the right-hand side of your quiz and select Download Results to do your own analysis of employee scores. While employees will be able to take the quiz as many times as desired, the results download will give you information on the number of attempts and the grade they received in each try.


Learning post with content and media added,

To see overall guide completion, admins can go to the ... in the top right-hand corner of their group, select Admin Options, then select Learning from the left-hand menu. You can search by group member name and download the results to perform your own analysis.


Access guide completion data from in your group insights.

Add group posts to guides

6. Add group posts to guides

Once you've enabled Learning in your group, you'll also be able to add existing group posts to guides. Just go to a post and click on the in the top right-hand corner, then select whether you'd like to add the post to an existing guide or to create a new one. Only group admins can add group posts to guides.

Encourage group members to share their own best practices as posts in your group, then add the best ones to guides. Employees will feel like they're contributing to their internal learning programmes, and they'll have a chance to express their skills and knowledge creatively using Workplace's multimedia features.

Benefits

Benefits

  • Create engaging, multimedia learning content that employees can easily access from their mobile devices.
  • Spread knowledge quickly and easily across teams.
  • Identify topics that employees struggle with using quizzes.
  • Track engagement with unit completion.
  • Encourage peer knowledge sharing and identify top performers.
More helpful resources

More helpful resources