Workplace Cookies Policy
This Workplace Cookies Policy ("Cookies Policy") explains how we use cookies and should be read in conjunction with the Workplace Privacy Policy which will apply to our processing of personal data we collect via cookies. This Cookies Policy does not apply when you visit our public-facing marketing and information website workplace.com (the "Workplace Site").
Cookies & other storage technologies
Cookies are small pieces of text used to store information in web browsers. Cookies are used to store and receive identifiers and other information on computers, phones and other devices. Other technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies".
Where do we use cookies?
We may place cookies on your computer or device, and receive information stored in cookies, when you use the online Workplace product that we provide to our customers (the organisation that you work for or which provisioned your account) which allows users to collaborate and share information at work, including the Workplace product, apps and related online services (together the "Workplace Services").
How long do cookies last?
All cookies have expiration dates that determine how long they stay in your browser or on your device and these can be split into two groups:
- Session Cookies – these are temporary cookies that expire (and are automatically erased) whenever you close your browser.
- Persistent Cookies – these usually have an expiration date and so stay in your browser until they expire, or until you manually delete them.
Why do we use cookies?
Cookies help us provide, protect and improve the Workplace Services, such as by personalising content and providing a safer experience.
In particular, we use them for the following purposes:
| Type of cookie | Purpose |
|---|---|
| Authentication | We use cookies to verify your account and determine when you're logged in so that we can make it easier for you to access the Workplace Services and show you the appropriate experience and features. For example: We use cookies to help us remember your browser so you do not have to keep logging into Workplace Services. |
| Security, site and product integrity | We use cookies to help us keep your account, data and the Workplace Services safe and secure. For example: Cookies can help us identify and impose additional security measures when someone may be attempting to access a Workplace account without authorisation, for instance, by rapidly guessing different passwords. We also use cookies to store information that allows us to recover your account in the event that you've forgotten your password or to require additional authentication if you tell us that your account has been hacked. We also use cookies to combat activity that breaches our policies or otherwise degrades our ability to provide the Workplace Services. |
| Features and services | We use cookies to provide functionality that helps us provide the Workplace Services. For example: Cookies help us store preferences, know when you’ve seen or interacted with Workplace content, and provCookies help us store preferences, know when you’ve seen or interacted with Workplace content, and provide you with customised content and experiences. We also use cookies to help provide you with content relevant to your locale. For example: We store information in a cookie that is placed on your browser or device so you will see the service in your selected language. |
| Performance | We use cookies to provide you with the best experience possible. For example: Cookies help us to route traffic between servers and understand how quickly the Workplace Services load for different people. Cookies also help us record the ratio and dimensions of your screen and windows and to know whether you've enabled high-contrast mode, so that we can render our sites and apps correctly. |
| Analytics and research | We use cookies to better understand how people use the Workplace Services so that we can improve them. For example: Cookies can help us understand how people use the Workplace Services, analyse which parts of the Workplace Services people find most useful and engaging and identify features that could be improved. |
What cookies do we use?
The cookies that we use include session cookies, which are deleted when you close your browser, and persistent cookies, which stay in your browser until they expire or you delete them.
We only set first party cookies in the Workplace Services. Third party cookies are not set in the Workplace Services.
How can you control our use of cookies
Your browser or device may offer settings that allow you to choose whether browser cookies are set and whether to delete them. For more information about these controls, visit your browser or device's help material. Certain parts of the Workplace Services may not work properly if you have disabled browser cookie use.
Date of last revision: 10 June 2022
