Invite Workplace accounts

Computer help
This article is only applicable to admins with relevant permissions.
When you add people to Workplace using a Microsoft Excel or CSV file or an identity provider, you can choose to invite them at a later date. For other ways of adding people to Workplace, such as email address or mobile phone number, you invite them at the same point as adding them to Workplace.
There are a few different ways you can invite people to activate their Workplace account if you did not invite them at the time of adding them.
Invite people one by one
To send an invitation to one person:
  1. Click Admin Panel Admin Panel in the left menu on Workplace.
  2. Click People People.
  3. Click Add filter.
  4. Select Account status and then click awaiting invitation.
  5. Double-click away from the filter bar to refresh the screen.
  6. Use any other filters to speed up your search, such as name or job title.
  7. Click Invite next to the name of the person you want to invite.
  8. Follow the on-screen instructions.
Invite several people at the same time
You can send an invitation to all provisioned accounts, or use filters to invite specific groups. To do this:
  1. Click Admin Panel Admin Panel in the left menu on Workplace.
  2. Click Pending invitations.
  3. From the Awaiting invitations tab, you can:
    • Click Invite all (number).
    • Add more filters such as job title or department, then double-click away from the filter bar to refresh the screen, then click Invite all (number).
  4. Follow the on-screen instructions.
Create rules
You can set up rules that capture uninvited accounts that meet certain conditions (such as job title or department) on an ongoing basis, so you don’t have to manually search for people you need to invite. You also have the option to customize your invitation to people who meet the conditions of the rule.
To create rules and customize invitations:
  1. Click Admin Panel Admin Panel in the left menu on Workplace.
  2. Click People People.
  3. Click the Invite rules tab.
  4. Click New rule.
  5. Enter a rule name and decide whether you want to add people to the rule manually or sync with profile fields. Click Next.
  6. One of the criteria will be that the account’s status is awaiting invitation. Add any other conditions that you'd like. When done, click Next.
  7. Customize the invitation to people who meet the conditions of the rule, then click Save.
    • Invitations are not sent automatically. Rules just capture people who meet the conditions of your rule on an ongoing basis. To send invitations, go to the Invite rules tab in People People and click Send invitations.
You can create as many rules as you like. You can also edit your rules at any time, by clicking More next to your rule in your rules list.
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